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All Saints Religious Store & Botanica
Proudly serving customers in New Jersey (NJ), New York (NY), Pennsylvania (PA), Nationwide and worldwide! |
Shipping Policy
Guidelines
We ship most orders FedEx or UPS unless U.S. Mail is requested. We must have a street address for all orders, P.O Boxes are not allowed. All Saints Botanica make every attempt to ship U.S. Priority Mail, but if the amount enclosed for shipping does not cover Priority Mail we will ship the package U.S. Ground.
Delivery Time does not include weekends and Holidays
Shipping charges may change without notice. If shipping costs are more than quoted through our website we will contact you with the correct shipping amount.
International Shipping
Risk of loss and title for merchandise shipped internationally will pass to you upon our delivery to the carrier. Your order may be subject to import dues and taxes, which are levied once a shipment reaches your country. You will be responsible for paying additional charges for customs clearance; we have no control over these charges and cannot predict what they maybe. Customs policies vary widely from contry to country. Please contact your local customs office for further information.
Please note shipping charges may vary
If actual shipping charges are less than shown we will charge the correct shipping and handling amount. If shipping charges are more than quoted we will contact you with the correct shipping charges.
Refused Shipments
If you decide to refuse any shipment form All Saints Botanica you are responsible for the original shipping charges that are incurred on the package (on both the original and return shipments) and the cost of returning the package to All Saints Botanica. This amount will be subtracted from your merchandise refund. No Refunds are issued for personalized products for example dressed candles with names, mojo bags, lamps, special baths, and any other personal item that was personalize for you.
Shipment Damages and / or Shortages
Should packages being received be damaged, broken or opened resulting in shortage of merchandise in that particular package the delivery driver must mark this on his or her delivery sheet before you sign as having received the shipment. Immediately file a claim with carrier. You cannot recover for damages without these items. Packaging is done very carefully, however due to bulky packaging items can go unnoticed between the items listed as shipped on your packing slip. So before discarding packaging make sure order is correct. If you see that an item and /or items are missing you must file a claim to All Saints Botanica within 3 days of receipt of order.
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